Learning curve has been steep for Compass Health's Crisis Access Point
Lori Fizer, the lead nurse at Compass Health's Crisis Access Point in Jefferson City, said there was a sharp learning curve for the first year of t...
Lori Fizer, the lead nurse at Compass Health's Crisis Access Point in Jefferson City, said there was a sharp learning curve for the first year of the city's new Crisis Access Point. The point opened in January 2022. It served nearly 1,000 people during the first calendar year. "It's been learning. Everybody was new. We didn't really know what to expect," Fizer said. "We didn't know how busy we would be." But staff was adaptable and adjusted to clients' needs. "We've seen a lot of repeat people," Fizer said.