Wentzville health-care processing problems came from computer snafus, feds say
WASHINGTON • The same computer problems that hampered individuals from signing up for the Affordable Care Act last fall also plagued workers at an ...
WASHINGTON • The same computer problems that hampered individuals from signing up for the Affordable Care Act last fall also plagued workers at an ACA processing facility in Wentzville, where whistleblowers have alleged that little work was being done, the government agency overseeing the project said Wednesday. The contractor, Serco Inc., a British firm with U.S. headquarters in northern Virginia, was the subject of allegations from employees and former employees that workers read, slept or played games while on duty because of the lack of work.